Operation Manager

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We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations.

Job Description:

  • Manage orders and daily operations
  • Drive ongoing improvement of operational processes with Top Management to deliver efficiencies, ensuring consistency across the entire operation
  • Monitor and assess customer reviews and feedback, identifying opportunities for improvement
  • Support internal team with other duties as needed
  • Work collaboratively with the CS team to understand customer needs and wants.
  • In addition, playing a crucial role in developing and maintaining good relationships with vendors and distributors.
  • Perform other duties as assigned

Job Requirements:

  • have 1+ years of experience working in E-commerce
  • Knowledge of organizational effectiveness and operations management
  • Outstanding organisational skills
  • Strong problem-solving skills
  • meet KPIs and have weekly/bi-weekly report meetings with upper management to give an update on the department’s status

Salary & Incentive:

  • Salary from 10-15 million VNĐ / month full time depending on experience and capacity, there are rewards if the Team KPI is exceeded
  • Regularly trained and improved
  • Fully supported equipment for the job
  • Working in a dynamic working environment, friendly colleagues, many personal development opportunities